6 April 2023 12:00 amHow do your users feel when they contact your company, try your service or try to contact your support department?
Your 'UX' or 'User Experience' isn't just about how your product interfaces work, it's also about how easy people find your company to deal with.
In Geoff's latest article for Australian magazine 'Connected Home' he shares the top five ways you can annoy your users without knowing it.
Importantly, he also shares some fixes!
